Eight things NexHub does that the others don't.
Not marketing fluff — concrete product decisions we made because you asked for them.
Built for recurring rounds, not reactive tickets
ServiceM8 and Fergus are optimised for one-off jobs. NexHub's scheduling engine is designed around weekly, fortnightly and monthly rounds — move one job and the series stays intact.
Flat pricing that doesn't punish growth
Per-user tools charge you every time you hire. NexHub Pro is AU$79/mo total — for 1 user or 5. Business is AU$199/mo for unlimited users.
Truly offline field app
Half of what breaks in field service is signal. Photos, checklists, time entries and job status queue on the device and sync when you're back on signal.
One customer thread — SMS, email, notes
Stop copy-pasting between your inbox, phone and job sheet. Every message about a customer lives in one thread every staff member can see.
One-tap On-My-Way that actually does it all
Starts GPS, texts the customer ETA, opens navigation, logs it — from one button in the ute. Not three add-ons stitched together.
AI assistant that speaks trades
'Reschedule Thursday's mowing round to Friday.' Done. Drafts quotes, summarises threads, catches missed follow-ups. Not a chatbot bolted onto the side.
Branded client portal (your logo, not ours)
Pro and Business plans hand your customers a portal under your business name and colours. NexHub stays invisible — you look premium.
Real job profitability, not just revenue
Labour + materials + drive time vs revenue, per job and per customer. Know which recurring customers actually make you money before renewal time.
When NexHub is NOT the right pick.
We'd rather tell you upfront than sell you a plan you'll cancel.
You're an iOS-only trades business (plumbing, electrical) doing pure reactive work under 50 jobs/mo — their free tier and iPad app are hard to beat.
You need automatic supplier-invoice sync from Reece or Tradelink and deep GP-per-job accounting reporting.
You want a per-user tool with an instant-website add-on, and you're a solo or two-person team.
You've got fewer than 5 recurring customers and no crew. Honestly, you're fine on a spreadsheet for now.
Crews who switched.
"We were on Tradify for two years. Switched to NexHub last quarter. Same team, less admin, half the software bill."
"The recurring engine alone was worth switching. Move one job, the round doesn't collapse. Nothing else does this properly."
"Client portal was the tipping point. Our customers stopped ringing to ask 'when are you coming?' the week we turned it on."